Privacy Policy

 

Last updated: April 8, 2025

 

At COUDIBEC, protecting your personal information is a top priority. We are committed to respecting the privacy of everyone we interact with — employees, clients, suppliers, or visitors. This policy explains how we collect, use, disclose, retain, and protect your personal information, in compliance with Law 25, which modernizes privacy legislation in Quebec.

 

1. Who Are We?

 

COUDIBEC is a company that specializes in steel manufacturing and metal construction projects. Based in Saint-Jean-Chrysostome, QC, our team operates with rigour, efficiency, and transparency — values that extend to how we manage personal information.

 

2. What Is Personal Information?

 

Personal information is any information that relates to a natural person and allows that person to be identified, directly or indirectly.

 

This may include:

  • Full name
  • Contact information (address, email, phone)
  • Social Insurance Number or other identifiers
  • Banking or payment details
  • Employment-related information (résumés, applications)
  • Any data that identifies a person

 

3. Collection of Personal Information

 

We collect personal information in the following situations:

  • When you contact us for a quote or project
  • When submitting a résumé or job application
  • Through email, phone calls, or website forms
  • During contractual relationships with suppliers or partners

 

4. Purpose of Collection

 

We collect personal information only for legitimate business purposes, such as:

  • Processing service requests, quotes, or orders
  • Managing human resources (hiring, payroll, employee records)
  • Managing contractual and business relationships
  • Meeting legal obligations
  • Improving our website and services
  • Ensuring the security of our facilities and systems

 

5. Consent

 

We collect your personal information with your informed consent. This consent can be express (verbal, written, electronic) or implied when you voluntarily provide your information. You may withdraw your consent at any time, subject to legal or contractual obligations.

 

6. Disclosure to Third Parties

 

COUDIBEC does not sell your personal information.

 

We may, however, share it with certain third parties under specific circumstances:

  • Service providers (e.g., payroll, IT, accounting) who agree to protect confidentiality
  • Legal authorities if required by law
  • In case of a legal dispute or to protect our rights

 

7. Retention and Destruction

 

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or to meet legal requirements.

 

After this period, your information is securely destroyed (e.g., data deletion, shredding).

 

8. Your Rights

 

Under Law 25, you have the following rights:

  • Right to information
  • Right to access your personal data
  • Right to correct inaccurate information
  • Right to withdraw consent
  • Right to data portability (in certain cases)

 

To exercise your rights, please contact our Privacy Officer (see Section 10).

 

9. Security Measures

 

We use administrative, technical, and physical safeguards to protect your personal information against loss, theft, unauthorized access, or disclosure.

 

Our employees are trained to handle personal data securely and responsibly.

 

10. Privacy Officer

 

For any questions, access or correction requests, or privacy-related complaints, please contact:

 

Jacques Poulin

confidentialite@coudibec.com

1 (418) 839-7022

 

11. Changes to the Policy

 

COUDIBEC reserves the right to update this privacy policy at any time. Any changes will be posted on our website along with the updated effective date.